Delta Cooling & Heating

    Privacy Policy

    Last updated: May 7, 2026

    Delta Cooling & Heating ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website or use our services.

    Information We Collect

    We may collect the following types of personal information when you interact with our website:

    • First and last name
    • Email address
    • Phone number
    • Zip code
    • Service preferences and comments submitted through our contact form

    How We Use Your Information

    We use the information we collect to:

    • Respond to your service requests and inquiries
    • Schedule HVAC service appointments
    • Communicate with you about your account or services
    • Improve our website and customer experience
    • Send follow-up communications related to your service request
    • Send text messages (SMS) when you have opted in, for purposes such as billing notifications, appointment reminders, dispatch updates, and job completion surveys

    Text messages (SMS)

    If you provide your mobile number and opt in to receive text messages from Delta Cooling & Heating (including via our website contact form, in person, or by phone as described in our Terms of Service), we may send SMS messages to that number. Message and data rates may apply. Message frequency varies. Consent to receive text messages is not a condition of purchase. You can opt out at any time by replying STOP to any message, or by using an unsubscribe link when provided. After you opt out, no further messages will be sent. Reply HELP for help. We handle phone numbers and SMS consent in line with this policy. For the full SMS program description, including web and verbal opt-in, see our Terms of Service.

    Information Sharing

    We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

    • With service providers who assist us in operating our website and conducting business (e.g., email delivery, database hosting)
    • When required by law or to protect our rights
    • With your consent

    Data Security

    We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

    Cookies

    Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings.

    Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

    Children's Privacy

    Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

    Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Our Terms of Service may also be updated separately; please review both documents periodically.

    Contact Us

    If you have questions about this Privacy Policy, contact us: